Privacy policy

Ready Made Digital Ltd ("Ready Made Digital", "we", "us") is the controller of personal information collected through this website. We are a company registered in England and Wales, company number 15783622, with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Contact: info@readymadedigital.com · 0117 463 8753

This policy covers the StagewiseConsult information website and the walkthrough request form. Use of the StagewiseConsult platform itself by Ready Made Digital Platinum Franchise Partners is governed by the partner's franchise agreement and the data processing terms supplied with it.

When you request a walkthrough we collect the details you enter: your full name, email address, phone number (optional), firm or practice name, role, number of client engagements per year, which description best fits you, any message you write, and your consent to us storing these details.

When you browse the site, our hosting provider automatically processes technical information such as your IP address, browser type, device information and the pages requested. This is used to deliver and secure the website.

We also use cookieless visitor analytics from our website platform to understand, in aggregate, how the site is used: pages visited, clicks, referring sites, country, device type, time on page, page speed and errors. It does not use cookies, does not keep IP addresses and does not identify individual visitors.

We also use Google Analytics 4, loaded through Google Tag Manager, which uses cookies to collect information such as pages visited, how you arrived at the site, approximate location, device and browser details, and interactions. Google acts as our service provider for this. See our Cookie policy for details and how to opt out.

We do not knowingly collect special category data. Please do not include sensitive personal information in the message field.

• To respond to your walkthrough request and arrange a session with you. Lawful basis: steps taken at your request before entering into a contract, and our legitimate interest in responding to enquiries.
• To discuss whether the Ready Made Digital Platinum Franchise Partner programme is right for you, including follow-up by email or phone about your enquiry. Lawful basis: legitimate interests.
• To keep the website secure, prevent misuse of the form and fix technical problems. Lawful basis: legitimate interests.
• To understand how the website is used, in aggregate, so we can improve it. Lawful basis: legitimate interests.
• To keep records needed for legal, accounting or regulatory purposes. Lawful basis: legal obligation.

We will only send you marketing about other Ready Made Digital products and services where the law allows it, and you can opt out at any time by replying to any message or emailing info@readymadedigital.com.

We do not use your information for automated decision-making that has legal or similarly significant effects on you.

We share personal information only where necessary, with:

• members of the Ready Made Digital team who handle partner enquiries;
• service providers who host the website and database, provide website analytics (including Google), send email, and run our customer relationship management systems, acting on our instructions under written contracts;
• professional advisers, such as lawyers and accountants, where needed;
• authorities, where we are required to by law.

We do not sell personal information.

Some of our service providers may process information outside the UK. Where they do, we make sure appropriate safeguards are in place, such as a UK adequacy decision, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

We keep walkthrough enquiries for up to 24 months from our last contact with you, unless you become a franchise partner, in which case your information is kept in line with your franchise agreement. Records we must keep for legal or accounting reasons are kept for the period the law requires.

We use appropriate technical and organisational measures to protect personal information, including encrypted connections, access controls limited to staff who need it, and database security rules that prevent the public from reading submitted enquiries.

Under UK data protection law you have the right to: access your personal information; have inaccurate information corrected; have information erased; restrict or object to our processing; data portability; and withdraw consent at any time where we rely on consent. To exercise any right, email info@readymadedigital.com. We will respond within one month.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.